Products purchased on Etch It On website can be returned to Etch It On for a full refund within 30 days of purchase date, provided it has not been customized. Products must be in unused condition with its original packaging intact.
Please contact us at customerservice@etchiton.com to initiate a return.
Because customized products are created specifically for you, they are not eligible for returns.
Any shipping costs from the original order are non-refundable as well as any return shipping costs.